2- Rustic Round Cut Live Edge Ash Craft Pack/Clock Plaque Slabs 12202-12203

 Shipping & Returns

Our free shipping promotion covers economy ground shipping and freight terminal pickup shipments to the lower 48 U.S. states on orders over $95. 

Depending on the size and weight of your order, it may shipped via LTL Freight. At checkout, you’ll be asked to select your preferred freight shipping method:

• Commercial Delivery: select this option if you have a commercial address, such as a business, with a loading dock or equipment to unload the freight from the truck. Residential addresses are not accepted for this option.
• Freight Terminal Pickup: select this option if you’d prefer to pickup your order from the local freight terminal. The freight carrier will call you when it arrives and is ready for pickup.
• Residential Delivery: select one of the Residential Delivery options if you’d like your shipment delivered directly to your home. The carrier will set up a delivery appointment to ensure you’re available to accept the shipment. This is a curbside service and you will be responsible for moving the items up to/into your home.

All products must be returned in its original condition. No product will be accepted for a return if it has been drawn on, carved, cut, or any other work done to alter it. Buyer is responsible for shipping both ways.

Custom work is Non-Refundable. If you choose to have any level of finishing done prior to shipping, the slabs and custom work fees are non-refundable as soon as work starts. We do understand that sometimes things change and will review each case individually in hopes of being able to help. Please note: if we do reach an agreement on an exchange, even once custom work has been completed, the custom work is still non-refundable.

If for some reason you aren't completely satisfied with your purchase, please contact us with the issues and we will do what we can to fix the problem. Any item returned, must be in its original condition, and items altered in any way will not be accepted. Returns must be made within 21 days of purchase. A 20% restocking/reprocessing fee applies to all returns, with a minimum fee of $25.00. Buyer pays shipping both ways on returns. 

See more shipping and return information here.

Please Read:

All of our wood is Kiln Dried and ready to be worked on by you! *Exceptions to this will be noted in the Features section.

Product Descriptions: Most of our wood has been surfaced on at least one side, with a majority being surfaced on both sides. Please check the pictures and Surfacing note on the Description tab for exact clarification on this. When boards are listed, any bow, cup, or twist that we see in the board is noted in the item description, plus or minus 1/8". Our wood is described as accurately as possible but due to the nature of highly figured and/or burled wood, minor cracking and checking might not be evident. 

Be sure to read the Description points carefully for any notes regarding Fragile Boards or Soft, Punky, or Rotted areas. Items with these noted in their description will most likely need additional stabilization work done prior to finishing. 

Product Pictures: For picture taking purposes, and to give you a good idea of what the slab will look like with a finish, we spray mineral spirits on slabs that are over 3/4" thick. Slabs that are 3/4" thick and under are sometimes wiped down with one swipe of mineral spirits to help show the figure.  

Product Dimensions: Because of the natural edge look to most of our slabs, our dimensions are listed as "at the widest spot" or "at the longest spot" of the slab.  Some of our slabs still have the bark attached, and the bark is included in our width dimensions if it is firmly attached. 

Product Numbers: Item numbers are written on all slabs in black sharpie marker, which can be easily removed with some light sanding or lacquer thinner. Check out this video to see how to the number removes using lacquer thinner.

Shipping & Handling: We cannot guarantee that all bark will remain on the slab during the shipping process. Our slabs are handled with great care, but even as they get moved around on the shelf, the bark can come off. Shipping struts may be installed on wider slab or tabletop sets for added stability during shipping. These are easily removed upon receipt but will leave small screw holes on the bottom side of the project. Please note on your order if you'd prefer Shipping Struts NOT be installed.

IF YOUR SLAB(S) SHIP VIA LTL FREIGHT: It is imperative that you inspect the package diligently upon arrival. Any damage MUST be noted on the delivery receipt prior to accepting the shipment to ensure all parties are protected. If damage is NOT noted on the delivery receipt, this may limit our options to resolve the problem. If you suspect there could be interior or concealed damage, open the freight while the driver is still there. Do not let the driver intimidate you into signing the papers before you have completed your inspection of the item. 

Caring for your Slabs & Wood Furniture

Environmental Consideration: Furniture must be kept in controlled conditions with an optimal environment temperature ranging from 70 to 72 degrees Fahrenheit with roughly 30-50% relative humidity. If the product is exposed to extreme changes in temperature the following could/will occur – materials may contract and expand which will cause materials to “move.” This may cause checking/cracking and/or warping. None of the above conditions would be considered manufacturing defects as wood is a natural, breathing element that responds to its environment.

Color Changes: Furniture should be protected from direct sunlight. Direct UV exposure will cause sun-fading or bleaching after prolonged exposure. Over time, there is a natural aging process and the finished surface will undergo natural color changes. 

Storing Wood Products: When storing a finished or unfinished piece of wood, it is important it has adequate support to stay flat and there is good air flow to all sides of the piece. If left inside the packaging or placed with one side on a blanket or other smothering surface for an extended period of time, it is very likely the slab will move resulting in bow, cup, twist, and/or cracking.

Finishing Options Information

No Work
The slab will not have any finish work done to it and will be shipped in the raw form.
Flatten Both Sides
This option gets your slab(s) flattened on both sides and will include Joint & Glue-up if the item is a Table Top with 2 or more slabs in it. If you DO NOT want this step done, please add "do not glue together" in your order notes. These products usually have a straight edge and are pictured with the current edges together to display a table top. Flattening is done on our CNC machine, and will give you a level surface on both sides. Any taper or warping listing in the item description will cause the thickness of the slab to be reduced by that amount listed for each side.
Prepare Slab for Finishing
This option gets your slab(s) prepared for finishing, and will include Joint & Glue-up if the item is a Table Top with 2 or more slabs in it. These products usually have a straight edge and are pictured with the current edges together to display a table top. If you DO NOT want this step done, please add "do not glue together" in your order notes. Slab(s) will be flattened on both sides on our CNC machine, and will give you a level surface on both sides. Any taper or warping listing in the item description will cause the thickness of the slab to be reduced by that amount listed for each side. This option also includes finish sanding to a 220 grit so it is ready for you to apply your own finish. Straight cuts will be fresh cut, and could be squared up causing possible length reduction. If you do not want straight cuts changed, please include this in your order notes as well.
Finish Slab
This option gets your slab(s) finished, and will include Joint & Glue-up if the item is a Table Top with 2 or more slabs in it. These products usually have a straight edge and are pictured with the current edges together to display a table top. If you DO NOT want this step done, please add "do not glue together" in your order notes. Slab(s) will be flattened on both sides on our CNC machine to level both sides and then finish sanded to a 220 grit. Any taper or warping listing in the item description will cause the thickness of the slab to be reduced by that amount listed for each side. After sanding, we will apply a finish of either our Commercial Grade Satin Finish Lacquer or our Rubio Monocoat Natural Oil Finish, which we will choose based on the characteristics of the slab. Straight cuts will be fresh cut, and could be squared up causing possible length reduction. Epoxy Wood Filler is NOT included. If you do not want straight cuts changed, or if you are in need of filling the cracks and voids, please include this in your order notes as well. **When Rubio Monocoat Oil Plus 2C is selected as the finish, the bottom/back side of the piece will be sealed with Satin Lacquer and the Top/Sides will have the Rubio applied. Rubio can be applied to both sides upon request at an additional cost.

Additional Services

Custom Cuts
Any of the slabs can be custom cut to your exact dimensions. If you need your slab(s) cut, please make note of this in the notes/comments box before you check out. This will need to be priced separately depending on how many cuts you need.
Bark Removal
If you select a slab that has full or partial bark left on, you may add a bark removal charge to your order to remove it. Please make note of this in the notes/comments box before you check out. This will need to be priced separately depending on how much bark needs removed.
Epoxy
Epoxy fill services can also be completed and are priced separately. You must indicate at the time you place the order that you prefer to have all of the wood voids filled with epoxy in order to be given an estimate on that service.

Common Questions

Q: Are these pictures of the actual slab(s) I will receive, or just one similar?
The pictures you see with this listing are pictures of the exact slab you will receive. Each item is listed as a one of a kind product that can only be sold once. See the “Description” tab for more details regarding this item.

Q: I don't need both (or all) slabs, can I just purchase one of them?
Unfortunately, we cannot split up any of the packages. However, we do have slabs that are sold in singles as well. You can narrow your search down by using our search filters that correlate with your dimensions. You may also use our online chat service to speak with a wood expert while that can help you find various options while you are browsing.

Q:  How do the slabs come if I don’t select any finishing options?
A majority of our slabs are planed on both sides before they are listed on the site. This helps smooth out some of the marks left from the saw. You would then have some sanding to do before a finish was applied.

Q:  Can you guys custom cut this slab to my dimensions?
Absolutely! We have a full shop that can custom cut any of the slabs. If you have any drawings or sketches of your design, you can always send those directly to service@thelumbershack.com to discuss your project with one of our wood experts!

Q:  I see I can add epoxy to my order. What do you offer, and how do I specify want I want?
We do offer epoxy fill services on any slab that is being fully finished by us. This is a popular choice for river table slabs, or any slabs that may have some larger voids or cracks. We use TotalBoat and West Systems epoxy, and have many different colors and shades in blue, gold, copper, black, white, red, purple, and many more! If you would like to add this to your order, please add a note in the notes section when you go to checkout. From there, someone from our team will contact you with a quote and to discuss your design details.

Q:  Does “live edge” mean there is still bark on the slab?
The term live edge does not necessarily mean that the slab still has bark on the edges. Often times, the bark has fallen off, and the live edge refers to the surface just below the bark. This has a smoother texture than bark, but still has a very natural look. If the bark is still intact, this will be listed in the Product Features section of the listing.

 Q:  It says the slab has been planed on both sides. How is that different from flattening?
Most of our slabs are finished planed on both sides. This means the slab was ran through our planer to smooth out the surface of the wood. The main difference is that the planer will not flatten/sand out any of the tapers, bows, cups, or twists that the slab is listed with. You can find these details in the Description section of this listing. The flattening services would remove any tapers, bows, cups, or twists listed with that slab, leaving you with a perfectly level surface on one or both sides of your slab.

More questions? See a full list of common questions and answers here.